Monday | 9 AM–7 PM |
Tuesday | 9 AM–9 PM |
Wednesday | 9 AM–9 PM |
Thursday | 9 AM–9 PM |
Friday | 9 AM–9 PM |
Saturday | 8 AM–5 PM |
Sunday | Closed |
Olivia did a beautiful job of my hair and eyebrows! She was very nice to chat with. She gave ma a great suggestion for my hair that I love without making me feel like she was pushing product sale. I have loved this salon over the years and this trip Wes no exception 💜
I’ve been growing my hair out for 2 years, and I was excited to get some curtain bangs for my birthday party today. I’m not sure what happened, but my hairdresser totally botched my hair. It seemed like she didn’t take what she did seriously. She even said things like “unfortunately, this is going to take a few weeks to look perfect” & “I didn’t realize I cut the middle so short.” I have social anxiety, so I went to the bathroom to cry my eyes out. I didn’t confront her, but I’m hoping this review will help others. I even showed her a picture of Sabrina Carpenter as a reference. Attached are the botched photos. I am so sad and embarrassed. I still paid full price and the lady who checked me out at the register must have noticed how I was holding back my tears, but she didn’t say anything. This is particularly my fault for going to a random person, but I thought Aveda was a highly looked at hair salon. I will never come back here again. Edit*** So, they called me and did not offer a refund, but to come back in for a free wash/style & as well a free haircut. I truly won’t be paying a visit back. I really just wanted a refund.
I possibly had the very best cut and color experience at this location. I went in for a hair cut and a grey blending kind of color. I left with hair that felt so perfect and the color was done just right. Throughout they were so cheerful and positive with listening to my needs.
I had a great time at Douglas J Kerrytown today! I highly recommend Ariel for a haircut, she was so sweet and understanding. I even came back for a re-touch later in the afternoon, and she was so kind about the whole thing! One of the best hair washes I’ve had at a salon, I appreciated the minimal conversation because that’s what I like for hair appointments, and I even got a complimentary hand massage! Overall, an excellent experience!
My sister went to get her hair cut and get curtain bangs after growing out her hair for 2 years and it was botched by Kathleen. This was on her birthday too. Kathleen even made remarks to her like oops I cut the middle too short and well it will grow out in a couple weeks. She was so shocked and had such bad anxiety she couldn’t even say anything, and clearly anyone with a decent eyesight would notice that her bangs were uneven and looked terrible. She paid 50 dollars for this monstrosity. Of course Aveda called and offered her a free cut and wash (after she finally called to make a complaint) but they “couldn’t” offer her a refund. Clearly she will not be returning and here is some advice if you decide to go there and they give you Kathleen, ask for a different stylist because clearly she needs to go back to cosmetology school since she can’t do a basic cut or bangs.
In all ym adult life I have never been to the same hair stylist twice. Usually it's not by any fault of the stylist, but I just haven't been impressed enough to make the effort of returning to the same person. I enjoy Aveda, their philosophy, their products, (their tea!), but I was most impressed with Ariel. She was professional and friendly; easy to chat with, but she didn't fill the comfortable silence with nervous talking or too many hyper-personal details about her life (iykyk). She paid special attention to the detail of my hair and went above and beyond to style. She was so sweet and I enjoyed my time in her chair, when haircuts otherwise feel like a chore. I booked my next cut with her at checkout.
I had a haircut here and it was amazing, Laiken was very friendly and I felt comfortable as a man in a salon. There was people of all shapes and sizes and I felt comfortable speaking about my style and tastes. The customer service at the front desk was great and the atmosphere was very friendly. I will note that these are students working at the salon so everyone's experience will differ and to keep that in mind.
I've been getting my hair done for a year or so here with Stephanie. I asked for someone who could deal with my aging curly fading hair, and she could not have done a better job! She's worked with me with my color and this week I had color and a cut and it is really beautiful. I had 3 compliments on it just last night. Very happy!
I have been seeing Stephanie for many years and have never been disappointed! She’s an amazing stylist and a wonderful person to chat with. Bonus, Aveda products are the BEST!
I came to see Kelsea for a partial highlight and haircut! She 10/10 exceeded my expectations. I felt very comfortable like I would be in the comfort of my own home. Kelsea was very informative when it came to the products she was using during my service and was so helpful with helping me choose a new everyday shampoo! I will definitely be returning to see Kelsea again! The salon was so cute and everyone was so kind and welcoming!