William Mason Salon Spa

Haircut was perfect! She gave me a wonderful haircut that met my requirements of short, collarbone length, easy to manage. I absolutely love it. Thank you!

There is a reason why this place can't seem to stay in business, the women who work there, including the owner are rude and nasty, if you care about your hair do not come to this salon.

i received a lash service with lauryn from this location on 6/30/21. i asked for a full volume set and was promised results that would be to our mutual liking! my previous lash history was taken into account since i have had previous lashes before and lauryn promised it would be no problem. what i received was mediocre at best, with only a few sparse lashes placed. (see pictures below) it was never disclosed to me that there was a “no refund” policy in place. whenever i called back to see what my options were i was told that i ripped my natural lashes off (which is not true) and there was nothing she could do about it and stated i did not give her much to work from, and on top of that text messages that basically kept stating “no refund.” the staff here is seriously lacking basic salon skills and professionalism. if she would have told me i wasn’t a good candidate for a volume set up front, instead of trying to perform a service she simply she could not do due to her lack of training i would have completely understood and took my business elsewhere. instead, she lied, and went on with the service anyways. she gave me the worst service i’ve ever received! i do not recommend any services done here at this salon, especially lashes unless you want to look completely wrecked. save your heartache, embarrassment and money and take your business to a salon that actually cares about your request and the quality of work they put out! william mason only cares about the money and NOT how you look!

Mariah did an excellent job working with me to try a new style for me. She was very attentive (tackled a cow lick that has bothered me whenever my hair is short for my entire life without being asked) and was very pleasant the entire time.

I learned a valuable lesson today…read the signs! I bought a hair product last week and when I got home, decided to check Amazon since I live far away. It was $18 cheaper so I went back and while standing in line, I saw the tiny sign that said No Refunds. My bad. Just sharing for those of you who use Aveda products.

The facials and the wash experience are both lovely experiences. Cuts and color by the 3 stylists I've experienced are very good. I would just note that the keratin treatments are not consistent and after keratin application steps of flat ironing twice were not followed. I was told to do the second flat iron myself at home. Kris never has "time" to blow dry or flat iron my hair properly.

Mary Catherine is a wonderful colorist and stylist! She's done highlights and cut on my long hair for a few years, but today I needed to see her to cut my hair very short in preparation for chemo-hair loss. She was awesome at her job (as usual - got an adorable bob) and sympathetic and just completely wonderful. When I have hair again, I'll be back to see her; and until then, I'll recommend her to everyone that will listen.

I followed my amazing hair dresser here. prices are a tiny bit higher than her last location, but it's worth it so that I stay with her amazing skills. The recent music they have looping is not the best. Comfortable chairs at the washing station. If you're an aveda brand specific person, this is your gold mine. They offer massages and waxing, but I haven't used those services.

I came to this salon because we just moved here and we needed a new stylist. We had an appointment with Tina. She had obviously just smoked a cigarette because she smelled like smoke and hadn't washed her hands that I could tell. I asked for a trim because I've been trying to grow it out and she cut 3 inches of my hair off! She also cut my toddler's hair. She did the back with clippers and barely trimmed the top. It was awful when it dried. I had to take him to another salon today to cut the top and even everything out. I think this is a salon for middle aged to older women. Not for younger people. Would not recommend this salon.

Just walked into salon for wash and blow dry there were 4 people working and no clients and the lady said oh we don't have anything until Tuesday. I was like really! No one has client and this doesn't even take that long! Wow! This is the second time this has happened to me here. I really liked Mary Catherine the one time she Did my hair but, not impressed with service or over snobbish staff or lady running desk today, or there inability to accommodate a simple wash and blow dry.

I have had multiple bad experiences with William Mason & have tried to give them the benefit of the doubt by making contact. The first occasion was an experience with hair color. The 2nd experience was a haircut that ended with my best …

This was my first time in this salon. Everyone was helpful and friendly. My stylist is Alesha. She's so good, I followed her from her previous salon. Nobody can do my hair like she does. I would follow her to Alaska if I had to. Yes....... she's that good!

Christina did a phenomenal job on my eyebrows. She waxed and tinted them. I've gotten so many compliments on them. She is amazing!

I had a fabulous experience today. Hairdressers name is Lexie. She did a fabulous job. I got exactly what I asked for. She's very personable. I will definitely be going back in the next 6-8 weeks.

Very professional and accommodating staff. I was lucky enough to get squeezed in for a same day cut and color. I like that all their products are Aveda and bio-friendly. I found it to be a nice and clean facility It is a bit pricey but, …

Hair stylist cut my hair super choppy and uneven. Of course she styled it in a way I wouldn’t notice, but as soon as I got home and straightened my hair I realized just how bad the haircut was. Tried calling multiple times to see if I could come in and have it fixed, but no answer.

All aveda products, hair, skin, makeup! You name it! They even have candles! Amazing place to go for any pampering you want done. Facials, massages, hair color! The staff is professional and friendly and the experience you get will make you addicted to coming back. Love it!

Scheduler made an error and didn't schedule me for a blow dry (after getting highlights--hello...). I was clearly upset about it, so a student dried my hair partially before the stylist finished it. There wasn't even any product put in my …

I purchased gift cards in April for a friend and her daughters massage and facial along with Champagne lunch. My friend tried to book in July and they had no staff to render the service they had quit or were on medical leave with no return …

THE BEST massage therapist in town! Haley is amazing and does such a great job. Very professional. The staff that works the front desk is also wonderful. Very friendly. Great environment.